McLean Youth Soccer Association

In the spring season each year, MYS invites the parents of all travel players to provide feedback regarding their experiences with the MYS Technical Staff including MYS and MPS coaches. MYS uses this information along with other activities to identify areas for improvement as well as celebrating our successes. The specific survey information is very confidential and reviewed by the Travel Directors, Technical Directors and AGDs as part of their staff review process. Below are some highlights from this year's survey. While there were some technical glitches in sending out the initial survey requests, all efforts were taken to try to ensure a maximum response rate, including additional e-mail invitations and reminders to complete the survey.

Number of completed surveys.............................313
Number of email survey requests sent..............804
Response Rate.........................................................39%
Number of coaches evaluated................................32
Number of teams represented................................55
Average # of responses / team...............................5.7

Overall, there was a positive view of the general coaching experience from the parents (average of 3.94 out of a best of 5).

However, the MYS/MPS coaches scored lowest as it relates to team/player communications especially meetings with an average of 3.85.

With the implementation of the AGDs and the new Travel Administrator, several new processes and other support systems are already being put in place to help improve this area.

Please be assured that all the survey information has been reviewed, and MYS is taking steps to address any concerns or issues that were raised. Obviously, communications with our coaches is confidential; however changes are being implemented because of your input.

MYS is also proud to announce that our coaches scored highest for sportsmanship and preparedness for games and practices with an average score of 4.25.

Thanks to everyone who participated in this year's survey. Hopefully the overall response rate will increase next year, and the survey will be an even more valuable tool to help continuously improve MYS/MPS programs, services and staff.